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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect personal information you provide directly to us, including:

• Contact information (name, email, phone number)
• Travel preferences and requirements
• Payment and billing information
• Communication records and feedback

How We Use Your Information

We use your information to:

• Provide travel planning and booking services
• Communicate about your travel arrangements
• Process payments and maintain records
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We may share your information with:

• Travel suppliers (airlines, hotels, tour operators) to fulfill bookings
• Payment processors for transaction processing
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

Contact Us

For privacy-related questions, contact us at +1 (212) 555-0147 or visit our office at 789 Broadway Suite 1205, New York, NY 10003.

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Terms of Service

Last Updated: December 2024

Agreement to Terms

By using our services, you agree to these terms and conditions. If you disagree with any part of these terms, you may not use our services.

Services Description

Apex Travel Guides provides travel planning, booking, and consultation services. We act as intermediaries between clients and travel suppliers.

Booking and Payment Terms

• All bookings require confirmation and payment according to supplier terms
• Prices are subject to change until booking is confirmed
• Cancellation policies vary by supplier and will be clearly communicated
• Service fees are non-refundable unless otherwise specified

Client Responsibilities

• Provide accurate information for bookings
• Ensure valid travel documents (passport, visa, etc.)
• Review and understand supplier terms and conditions
• Communicate changes or issues promptly

Limitation of Liability

Our liability is limited to the service fees paid. We are not responsible for supplier failures, travel delays, or circumstances beyond our control.

Dispute Resolution

Disputes will be resolved through binding arbitration in New York State under American Arbitration Association rules.

Contact Information

Questions about these terms? Contact us at +1 (212) 555-0147 or 789 Broadway Suite 1205, New York, NY 10003.

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DMCA Policy

Last Updated: December 2024

Copyright Policy

Apex Travel Guides respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices in accordance with the Digital Millennium Copyright Act.

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Description of the infringing material and its location
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on behalf of copyright owner

Counter-Notification Process

If you believe material was removed in error, you may file a counter-notification including:

• Your physical or electronic signature
• Description of removed material and its former location
• Statement under penalty of perjury that removal was due to mistake
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We may terminate accounts of users who are repeat infringers of copyright.

DMCA Agent Contact

Send DMCA notices to:
Apex Travel Guides
DMCA Agent
789 Broadway Suite 1205
New York, NY 10003
Phone: +1 (212) 555-0147

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GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access

You can request copies of your personal data we hold.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request limitation of how we process your personal data.

Right to Data Portability

You can request transfer of your data to another organization or directly to you.

Right to Object

You can object to processing of your personal data under certain circumstances.

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

When transferring data internationally, we ensure appropriate safeguards are in place to protect your personal data.

Exercising Your Rights

To exercise your GDPR rights, contact us at +1 (212) 555-0147 or visit 789 Broadway Suite 1205, New York, NY 10003. We will respond within 30 days.

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data properly.